Guides (Visitor Engagement)

Outstanding opportunities for experienced, professional and passionate customer experience experts to make your mark on the world stage.

Guide Team Leader

Great opportunity to manage and co-ordinate the performance of a team of Pavilion Guides, including co-ordinating shift rotations, allocating tasks, responding to requests and overall ensuring that individuals are prepared and motivated to deliver an exceptional visitor experience every time. Successful candidates will be natural leaders with a charismatic approach to tasking and motivating teams including exceptional communication skills and the ability to problem solve in real time. Experience in the UAE, or an understanding of the Middle East region will be advantageous.

To apply please fill out the application form here.

Guide

Be part of a dynamic and highly engaged customer experience team to guide and support visitors through the Pavilion experience in a highly friendly and courteous manner. Day-in-day-out enthusiastically provide Pavilion visitors with excellent customer service, up-to-date information and answer a variety of questions about Australia. Must have (or be willing to develop) an in-depth understanding of Australia and be able to work co-operatively and eagerly as part of a team. Candidates with an outgoing personality and experience in direct customer engagement along with an understanding of how to integrate safe work practices in everyday practices will be favourably considered. Experience in the UAE, or an understanding of the Middle East region will be advantageous.

To apply please fill out the application form here.